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[Read Me] How to Report a Bug

Found a bug in our software? Post here with a detailed description and logs.
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Phillis
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Joined: Thu Sep 11, 2014 12:03 pm

[Read Me] How to Report a Bug

Postby Phillis » Fri Sep 12, 2014 12:59 pm

Welcome to the forums! In the event that you discover a bug in our software, please do the follow:

When posting about a particular bug or issue, please follow the "How to find logs" guide on the wiki

1). Check the Resolved Issues Forum to make sure that your bug has not already been fixed for the next release.

2). Read through the Bug Reports Forum to make sure that the issue has not already been discovered and is currently being worked on.

3). Create a new thread and describe in great detail the issue/bug you are experiencing.

4). Describe the circumstances at which this issue occurs.

5). Specify which build you are running, which exchange you are running it at, which currency pair, which indicators/insurances/safeties (which may be causing the issue), which bot type you are using, etc.

6). Please post relevant logs if you can.

Thanks!
~ Haasonline Software Team

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