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2.2.6 ANX order fails

These bug reports and support issues have been resolved. This section can be used as a reference to resolve any common bugs or support issues.
ronohara
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2.2.6 ANX order fails

Postby ronohara » Mon Aug 31, 2015 6:18 am

Hi ... I can not see why the order submitted to ANX fails.

---log------
8/31/2015 6:55:54 AM Trade-bot activated.
8/31/2015 6:56:44 AM Checking at price 227.41724 Usd
8/31/2015 6:56:45 AM Dynamic drop-loss check at price: 227.41724 > 225.0891126 (Dynamic Drop-Loss (A 99%, t 10min))
8/31/2015 6:57:10 AM Checking at price 227.51697 Usd
8/31/2015 6:57:10 AM Dynamic drop-loss check at price: 227.51697 > 225.0891126 (Dynamic Drop-Loss (A 99%, t 10min))
8/31/2015 6:58:47 AM Checking at price 227.38731 Usd
8/31/2015 6:58:48 AM Dynamic drop-loss check at price: 227.38731 > 225.0891126 (Dynamic Drop-Loss (A 99%, t 10min))
8/31/2015 6:58:48 AM Indicators are in agreement of a SELL command.
8/31/2015 6:58:48 AM Insurance is not effective yet, waiting for trade number 4 of 0 (Disable on losses (4))
8/31/2015 6:58:48 AM Insurances agree on Sell command
8/31/2015 6:58:48 AM Trying to sell the coins...
8/31/2015 6:58:48 AM Order sent to order engine: Order e8f33873-cf71-4f6b-8667-af2506acfcac: Limit Sell 1 Btc at 227.99948 Usd/Btc @ ANX
8/31/2015 6:59:13 AM Checking at price 227.49703 Usd
8/31/2015 6:59:13 AM Dynamic drop-loss check at price: 227.49703 > 225.0891126 (Dynamic Drop-Loss (A 99%, t 10min))
8/31/2015 7:00:01 AM Checking at price 227.49703 Usd
8/31/2015 7:00:02 AM Dynamic drop-loss check at price: 227.49703 > 225.2220597 (Dynamic Drop-Loss (A 99%, t 10min))
8/31/2015 7:01:40 AM Checking at price 227.49703 Usd

--- end log ----

Haasbot then gives a popup saying the order failed ....

The API key has the 'place and manage orders' box ticked.

Any ideas?

Regards
Ron OHara

ronohara
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Posts: 33
Joined: Mon Jan 26, 2015 7:36 am

Re: 2.2.6 ANX order fails

Postby ronohara » Mon Aug 31, 2015 10:46 am

Using the 2.3.0 Linux Beta 6 has the same problem .... but other messages!


Notification Center
Timestamp
Message
31 August 11:40:09
Order failed: Order 33db1d78-0f28-4207-9658-4b0053945231: Market Sell 1 Btc @ ANX
31 August 11:40:08
Sell order created on Anx for 1 Btc at 227.59118 Usd/Btc
31 August 11:40:07
ANX scalper created sell order on Anx for 1 Btc at 227.59118 Usd/Btc
31 August 11:38:44


There was (briefly) a message in the status area where it normally says 'Ready' .... to the effect of 'Order failed for Sandbox' - which could be using the wrong API connector.

Regards
Ron OHara

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Phillis
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Posts: 554
Joined: Thu Sep 11, 2014 12:03 pm

Re: 2.2.6 ANX order fails

Postby Phillis » Mon Aug 31, 2015 10:47 am

Ron,

Can you start haasbot with the debug flag? In Windows, you can do this by running CMD, navigating to the Haasbot directory, then run "HTS.exe -debug." This will give more information in the logs. Can you replicate this again with the debug flag and post the logs? This will tell us exactly what the issue is.

~ Phillis

ronohara
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Re: 2.2.6 ANX order fails

Postby ronohara » Mon Aug 31, 2015 2:03 pm

I can not run the Windows version at the same time as the Linux beta - licence conflict... and the Windows system is so slow it is unworkable.

However, the exact same issue occurs under Linux..... so how do I enable debug there?

Ron

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Phillis
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Posts: 554
Joined: Thu Sep 11, 2014 12:03 pm

Re: 2.2.6 ANX order fails

Postby Phillis » Mon Aug 31, 2015 2:23 pm

run haasbot as the following:

Code: Select all

./Haasbot.sh --debug


You will get additional debugging info. Please post the logs whenever an order fails, as it should say why.

~ Phillis

ronohara
Paid Subscriber
Posts: 33
Joined: Mon Jan 26, 2015 7:36 am

Re: 2.2.6 ANX order fails

Postby ronohara » Mon Aug 31, 2015 3:07 pm

Sorry to disappoint, but there is no reason given in the debug log for why the order fails.

Notification: ANX scalper created sell order on Anx for 1 Btc at 230.52658 Usd/Btc
Notification: Sell order created on Anx for 1 Btc at 230.52658 Usd/Btc
Notification: Order failed: Order dfaaf340-79cb-4984-a808-859003ef23dc: Limit Sell 1 Btc at 230.52658 Usd/Btc @ ANX
@

There was a yell (i) icon in the bottom status field on the screen, with the message 'Sell order failed on Sandboxfutures'

No mention of that in the debug log though.

Ron

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Phillis
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Re: 2.2.6 ANX order fails

Postby Phillis » Mon Aug 31, 2015 3:12 pm

ah thanks anyways! We will take a look regardless.

~ Phillis

ronohara
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Posts: 33
Joined: Mon Jan 26, 2015 7:36 am

Re: 2.3.0.6 ANX order fails

Postby ronohara » Mon Aug 31, 2015 3:23 pm

Should be easy to recreate.

new dumb ANX bot... move a couple of BTC to ANX

Set Trade Settings

- Current Position: Bought
- Amount Settings: Fixed
- Amount: 1 BTC

Save

Then force a Sell - it should fail .... mine does/did. I have moved to 2.3.0 Linux Beta 6, but the problem remains the same.

Ron

FYI: I just did exactly that - and it failed

EDIT:

I also just tried it with
- Force Market orders: Yes

That also fails the same way.

ronohara
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Posts: 33
Joined: Mon Jan 26, 2015 7:36 am

Re: 2.2.6 ANX order fails

Postby ronohara » Mon Mar 07, 2016 9:55 am

I have migrated to 3.x - please close this and remove from the forum to reduce clutter


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