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where do I get activation key?

Posted: Fri Feb 16, 2018 2:04 am
by yiorgos
Hello all, I'm trying to activate my license, and it asks for a key that "You can find the license key in the email which was sent to you earlier."

However, no email with a key has been sent to me, not even in the junk folder.

Also, how can I get cust support besides telegram? I dont like it so I dont want to get it. I click on the "direct message" but nothing comes up.

Can anyone please help?

TIA :)

Re: where do I get activation key?

Posted: Fri Feb 16, 2018 8:17 pm
by yiorgos
Has anyone gotten sucessful support here? Do they resolve issues and how long does it take?

Re: where do I get activation key?

Posted: Sat Mar 17, 2018 3:57 pm
by Sami
yiorgos wrote:Hello all, I'm trying to activate my license, and it asks for a key that "You can find the license key in the email which was sent to you earlier."

However, no email with a key has been sent to me, not even in the junk folder.

Also, how can I get cust support besides telegram? I dont like it so I dont want to get it. I click on the "direct message" but nothing comes up.

Can anyone please help?

TIA :)


Hello yiorgos,

We are sorry that answer to your question took so long and hopefully you have got support in other way already.

You should be able to find your activation key when you login to haasonline.com and go to Account -> Downloads (https://www.haasonline.com/account/downloads/)

Re: where do I get activation key?

Posted: Sat Mar 17, 2018 6:29 pm
by Synthetic
Telegram is your best bet for quick support. But try the live chat option on the website, also works well.