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Price Data Synchronization Error

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mehmet.onder
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Posts: 1
Joined: Mon Jan 29, 2018 11:49 pm

Price Data Synchronization Error

Postby mehmet.onder » Wed Jan 31, 2018 12:37 pm

Hi,

I'm using HTS 3.0.73.0 on Windows

The application loads fine, and everything is working, other than price data.

I can see the order books (in market view etc.) but I can't see the charts. I've tried uninstalling (deleting the Documents/HTS folder) and reinstalling to no avail.

Once the market view is loaded, I get this WARNING: Recent cloud data of market Bitfinex TNB/BTC is wrong? (unknown) message. And the log looks like this:
    2018-31-01 15:30:58 |Info|Loading price history of Bitfinex TNB/BTC...
    2018-31-01 15:30:58 |Error|Loading of price history Bitfinex TNB/BTC halted for the moment.
    2018-31-01 15:27:57 |Warning|Loading of price history Bitfinex TNB/BTC has failed.
    2018-31-01 15:27:55 |Info|Loading price history of Bitfinex TNB/BTC...
    2018-31-01 15:27:55 |Warning|Loading of price history Bitfinex TNB/BTC has failed.

I have tried syncing windows time, as suggested by other posts. But I don't think that's the issue. Since I get no errors during load.

Things I've tried:
    * Reinstalling HTS
    * Resetting (using HTS.exe -reset)
    * Trying to re-sync windows time. Although it was in-sync.
    * Enabling other exchanges to see if their price data would load.

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