Order Paid but forgot to include the fee

General discussion about Haasbot's Order Bot. (Beginner)
dob77
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Posts: 2
Joined: Tue Aug 08, 2017 4:20 am

Order Paid but forgot to include the fee

Postby dob77 » Tue Aug 08, 2017 4:24 am

Hello - I recently ordered for .09 btc but forgot to include the .001 fee that I was charged for the transaction. What do I need to do?

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r4stl1n
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Posts: 53
Joined: Thu Jul 13, 2017 12:23 am

Re: Order Paid but forgot to include the fee

Postby r4stl1n » Tue Aug 08, 2017 5:39 am

Hello dobs77,

Glad to see you joined the haas group! No worries we can look into this. Can you send me the email you used when purchasing the bot?

dob77
Registered User
Posts: 2
Joined: Tue Aug 08, 2017 4:20 am

Re: Order Paid but forgot to include the fee

Postby dob77 » Tue Aug 08, 2017 2:30 pm

thanks! I received the software today so now i'm trying to download it but I see that you don't support windows 10. How do I go about running the software through my browser? also, I have a friend that I got to signup last night as well that uses IOS.

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r4stl1n
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Joined: Thu Jul 13, 2017 12:23 am

Re: Order Paid but forgot to include the fee

Postby r4stl1n » Tue Aug 08, 2017 4:29 pm

So the software requires you to install it on any of our supported platforms. Windows 10 is supported we just haven't updated the website. Currently in order to utilize the software you must have it installed. You access the software via your web browser after installation takes place. If you want to access it remotely you will have to setup a server (VPS or Dedicated) and set it up there.

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cryptoresearch
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Joined: Wed Aug 09, 2017 12:22 pm

Re: Order Paid but forgot to include the fee

Postby cryptoresearch » Wed Aug 09, 2017 1:30 pm

Where can i download the last version?
Image :ugeek: Image :) Image :? Image :P Image

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r4stl1n
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Joined: Thu Jul 13, 2017 12:23 am

Re: Order Paid but forgot to include the fee

Postby r4stl1n » Wed Aug 09, 2017 5:00 pm

You will be able to find it at haasonline.com. Click My Account in the top nav menu. Then login, from there click Downloads and you will have access to the latest build.

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cryptoresearch
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Joined: Wed Aug 09, 2017 12:22 pm

Re: Order Paid but forgot to include the fee

Postby cryptoresearch » Sun Aug 13, 2017 8:09 pm

r4stl1n wrote:You will be able to find it at haasonline.com. Click My Account in the top nav menu. Then login, from there click Downloads and you will have access to the latest build.

Thank you very much!
Image :ugeek: Image :) Image :? Image :P Image


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