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by Phillis
Mon Aug 03, 2015 2:15 pm
Forum: Bug Reports
Topic: Bot not trading
Replies: 4
Views: 732

Re: Bot not trading

Haasbot 2.2.6 has been released with addresses the DRM issue: viewtopic.php?f=7&t=806

Thanks for being understanding and we apologize again for this!

~ Phillis
by Phillis
Mon Aug 03, 2015 11:10 am
Forum: Retired
Topic: Haasbot 2.2.6 has been released!
Replies: 4
Views: 6795

Haasbot 2.2.6 has been released!

~ All, First, we would like to apologize to everyone, as our Digital Rights Management system had an issue with it that disabled trading for all our users. This is unacceptable and we would like to apologize to everyone for this. This update fixes the issue and all users are recommended to update th...
by Phillis
Mon Aug 03, 2015 7:35 am
Forum: Help and Support
Topic: No bot is trading...
Replies: 5
Views: 1064

Re: No bot is trading...

by Phillis
Mon Aug 03, 2015 7:35 am
Forum: Bug Reports
Topic: Bot not trading
Replies: 4
Views: 732

Re: Bot not trading

Hey, Sorry about that as there appears to be an issue with our DRM system. We will be releasing the Haasbot 2.3 beta build later today, which will resolve that issue and we will need to issue a new build (2.2.6) to resolve the DRM issue with 2.2.x builds. I apologize for the inconvenience this has c...
by Phillis
Sun Aug 02, 2015 4:22 pm
Forum: Trade Bot Discussion
Topic: Coinbse Exchange connecting the API
Replies: 7
Views: 4838

Re: Coinbse Exchange connecting the API

Hey!

For coinbase, you need to use https://exchange.coinbase.com, as we only support coinbase the exchange not the broker. When you use the coinbase exchange, you have to create a password when generating API keys.

~ Phillis
by Phillis
Thu Jul 30, 2015 12:22 pm
Forum: General Discussion
Topic: Okcoin api
Replies: 1
Views: 2144

Re: Okcoin api

Hey,

I received the same email and we are updating the 2.3 beta for this. Expect an open beta for 2.3 (Windows, OSX, Linux) on monday ;)

~ Phillis
by Phillis
Fri Jul 24, 2015 3:26 pm
Forum: Help and Support
Topic: Coinbase API Not Connecting
Replies: 5
Views: 736

Re: Coinbase API Not Connecting

hey,

Can you PM me the following:

1. Stop Haasbot.
2. Run CMD and navigate to the Haasbot folder in Programs
3. Type in "HTS.exe -debug"
4. Hit enter, let it run, try to connect to the coinbase exchange.
5. Send the logs of that. This will literally tell me what is wrong.

~ Phillis
by Phillis
Fri Jul 24, 2015 1:45 pm
Forum: Help and Support
Topic: Coinbase API Not Connecting
Replies: 5
Views: 736

Re: Coinbase API Not Connecting

Can you give me debug logs of what it says when you enter your API keys? https://wiki.haasonline.com/How_to_Get_Logs
by Phillis
Thu Jul 23, 2015 12:25 pm
Forum: Help and Support
Topic: Charts not populating
Replies: 12
Views: 1588

Re: Charts not populating

Ok I will look. I will say the back testing is working so Its getting prices. However it will not show me charts of any kind. can you clear your database file, restart haasbot, and let it grab prices again? You should see messages in the logs about it grabbing data, but be sure to give it a minute ...
by Phillis
Thu Jul 23, 2015 6:21 am
Forum: Help and Support
Topic: Charts not populating
Replies: 12
Views: 1588

Re: Charts not populating

those logs just show that you created a bot and deleted it. I am looking for parts of the logs that say "Requesting data for price at OKCoin.com from X/XX/XXXX to X/XX/XXX" etc.

~ Phillis

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