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by DanialJ
Sat Apr 14, 2018 3:35 pm
Forum: Bug Reports
Topic: Please Help Errors
Replies: 1
Views: 1392

Re: Please Help Errors

Hi Jason,

Very sorry for the late reply but I'm not sure if your issue got resolved.

If it's still ongoing, please follow the steps in this wiki: https://wiki.haasonline.com/Upgrade_to_beta_version

Do note that running the Beta channel is highly recommended.
by DanialJ
Sun Jan 21, 2018 3:20 pm
Forum: General Discussion
Topic: [Support] Another Way to Reach Us! - Telegram
Replies: 0
Views: 1078

[Support] Another Way to Reach Us! - Telegram

Hi All,

Just in case some of you do not know, we also have setup 2 separate Telegram Channels for you to reach us.

Come join us at:
https://t.me/haasonlineofficial - Main Discussion Channel

https://t.me/haasonlinesupport - Main Support Channel
by DanialJ
Wed Jan 17, 2018 4:29 pm
Forum: General Discussion
Topic: Can't use the support subforum
Replies: 1
Views: 718

Re: Can't use the support subforum

Hi alavna,

You can request for access to the hidden forums by PM-ing Stephan.

Or you can join us on our Telegram (check my signature).
by DanialJ
Thu Jan 11, 2018 3:28 pm
Forum: Trade Bot Discussion
Topic: [BUG/ERROR] HitBTC API throws error when trying to cancel order
Replies: 1
Views: 1430

Re: [BUG/ERROR] HitBTC API throws error when trying to cancel order

Hi amay0048,

Seems that you are running on the Beta version. May I know what version of the Beta?

Our Beta .75 fixed some issues with HitBTC. And our latest Beta .78 fixed the API issue for Binance.
by DanialJ
Thu Jan 11, 2018 3:25 pm
Forum: General Discussion
Topic: Chart reset
Replies: 3
Views: 1184

Re: Chart reset

Hi Bonga,

You can undo/remove indicators on a chart from market view by right clicking anywhere in that page.

This does not work on actual indicators within bots.
by DanialJ
Thu Dec 28, 2017 6:01 pm
Forum: General Discussion
Topic: Two Factor Authentication For Safety Of Users Account
Replies: 1
Views: 818

Re: Two Factor Authentication For Safety Of Users Account

You can enable 2FA in your settings. It's built-in.
by DanialJ
Tue Dec 26, 2017 5:35 pm
Forum: Triangle Arbitrage Bot Discussion
Topic: New here: Can´t find the Triangle Arbitrage Bot
Replies: 2
Views: 3843

Re: New here: Can´t find the Triangle Arbitrage Bot

Hello! Have you joined the Telegram chat group? https://t.me/haasonlineofficial I saw a post that said they have removed the Arbitrage Bot and Alice Bot. The Arb Bot apparently did not work so well. Join the chat group and post a question. Loads of people can assist. Cheers Hi, you're correct in th...
by DanialJ
Sun Dec 24, 2017 5:32 pm
Forum: Scalper Bot Discussion
Topic: does the bot keep running when interface times out?
Replies: 3
Views: 4103

Re: does the bot keep running when interface times out?

Hi bernyxso, the bot will run even if your interface times out. The only important bit of the bot is the console. As long as that is running, your bots will continue to trade.
by DanialJ
Mon Dec 11, 2017 2:15 pm
Forum: Help and Support
Topic: [Support] Another Way to Reach Us! - Telegram
Replies: 0
Views: 1269

[Support] Another Way to Reach Us! - Telegram

Hi All,

Just in case some of you do not know, we also have setup 2 separate Telegram Channels for you to reach us.

Come join us at:
https://t.me/haasonlineofficial - Main Discussion Channel

https://t.me/haasonlinesupport - Main Support Channel
by DanialJ
Sat Dec 09, 2017 8:34 am
Forum: General Discussion
Topic: Activation Key issue..
Replies: 6
Views: 2804

Re: Activation Key issue..

Hi All, please pm Stephan for a resolution on this issue.

Sorry that this sounds useless but I do not have the access to perform the steps required.

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